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CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐ CLOSING DOWN SALE 50% Off CODE: CLOSINGDOWN50 Free Standard UK Delivery On Orders Over £40 Proudly Featured at John Lewis & DogFest 🐾 30 Day Hassle Free Returns & Exchanges 💝 Exclusively Designed in the UK Rated 5 Stars by Our Customers ⭐⭐⭐⭐⭐

🐾 Frequently Asked Questions

🦴 Product & Sizing

Q: How do I choose the right size harness for my dog?
A: We recommend measuring your dog's chest at the widest part (just behind the front legs) and neck circumference. Our harnesses are adjustable, but proper sizing ensures the best fit and comfort. We have a FREE Dog Size Chart available on our website to help you get the perfect fit! If you're between sizes, we generally recommend sizing up. Feel free to contact us at info@honeyandbiscuitboutique.co.uk if you need sizing help!

Q: What sizes do you offer?
A: We offer sizes from XXS to Large! Our XXS size is perfect for the tiniest pups like toy poodles and miniature dachshunds. Each product page shows the specific size range available for that item.

Q: Are your harnesses adjustable?
A: Yes! All our harnesses feature fully adjustable straps to ensure a comfortable, secure fit for your pup.

Q: What if the size doesn't fit my dog?
A: No worries! We offer hassle-free exchanges within our guarantee period. Simply use our easy online Returns & Exchanges portal to select your preferred size — it only takes a few minutes! Click here to start your exchange.

Q: What collections do you currently have?
A: We have 9 beautiful collections: Pups In The Woods, Rainbow Dreams, Frosted Delight, Pups A Daisy Pink, Pups A Daisy Lilac, Pups A Daisy Yellow, Pups A Daisy Blue, Girl Boss, and Bugalicious Garden. Each collection features matching harnesses, collars, leads, sailor bows, regular bows, and poop bag holders.

Q: What's included in your bundles?
A:

  • Walkies Bundle: Includes harness, collar, lead, poop bag holder and bow
  • Harness, Collar & Lead Bundle: Includes those three essential items

Both bundles are perfect value for everything your pup needs!

Q: What products do you offer?
A: We specialise in premium dog accessories including:

  • Adjustable harnesses (XXS to Large)
  • Dog collars
  • Leads/Leashes (1.5m)
  • Sailor bows (our newest addition!)
  • Regular bow ties
  • Poop bag holders
  • Branded tennis balls with holders
  • Gift cards
  • Pawrent gifts (including breed-specific mugs)

📦 Shipping & Delivery

Q: Do you offer free shipping?
A: Yes! We offer free standard UK delivery on all orders over £40. For full details of all our UK and international delivery options please visit our Shipping Policy page.

Q: How long does delivery take?
A: UK standard orders typically arrive within 2-3 working days from dispatch. Express delivery is available for 1-2 working days. You'll receive a tracking link by email once your order has been dispatched.

Q: Do you ship internationally?
A: Yes! We ship to Europe, the United States, and worldwide. Visit our Shipping Policy page for full details of international rates and delivery times.

💝 Returns & Exchanges

Q: What's your return policy?
A: We offer a 30-day money-back guarantee with hassle-free returns and exchanges on all our dog accessories. If you're not completely happy, just get in touch and we'll make it right!

Q: How do I return or exchange an item?
A: It's really simple! Just click the Returns & Exchanges link in the footer of our website, or click here to go straight to our easy online portal. You can choose to return your item or exchange it for a different size — the whole process takes just a few minutes and you'll be guided through every step.

Q: Do I need to include anything with my return?
A: Yes, please return any free gifts that were included with your order to avoid deductions from your refund.

Q: How long do returns take to process?
A: Returns are processed within 3-5 working days after we receive your returned items.

Q: Do I have to pay for return shipping?
A: Return shipping costs are the responsibility of the customer. If you have any questions please contact us at returns@honeyandbiscuitboutique.co.uk.

Q: What if I've lost my packing slip?
A: No worries! Just email us at returns@honeyandbiscuitboutique.co.uk with your order number and we'll provide you with the returns address and instructions.

🎨 About Our Products

Q: What makes your products special?
A: Every product is made with high-quality, durable materials and features our unique, signature designs. We focus on bold patterns that you won't find anywhere else — we don't follow trends, we set them! Plus, every item is individually quality-checked before shipping.

Q: Are your products suitable for all dog breeds?
A: Absolutely! Our products are designed to fit most dog breeds and sizes, from tiny toy poodles (XXS) to larger breeds (Large size).

Q: Do you release new designs?
A: Yes! We're constantly creating new designs and collections. Follow us on social media @honeyandbiscuitboutique to be the first to see new releases!

🧼 Care & Maintenance

Q: How do I clean my dog's harness or collar?
A: Machine wash at 30°C with a mild detergent. Air dry only — do not tumble dry. Avoid harsh chemicals or bleach to maintain the quality and vibrant colours of your product.

Q: Are your products durable?
A: Absolutely! We focus on quality craftsmanship and use premium materials. Every product is individually checked before shipping to ensure it meets our high standards.

🏪 About Honey And Biscuit Boutique

Q: Who are you?
A: We're a UK-based boutique specialising in premium dog accessories! Named after our founder's two beloved cockapoo dogs, Honey and Biscuit, we're passionate about creating stylish, comfortable, and durable accessories for your furry family members.

Q: What makes you different?
A: We focus on bold, signature designs that you won't find anywhere else. We don't follow trends — we set them! Plus, we're a small business that truly cares about every customer and their pup. We're proud winners of Theo Paphitis' Small Business Sunday (#SBS)!

Q: Do you participate in events?
A: Yes! We love connecting with our community of pet lovers at various events throughout the year. Check our Events page for upcoming appearances where you can meet us in person!

💳 Orders & Payment

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and Buy Now Pay Later with Klarna.

Q: Is my payment information secure?
A: Absolutely! We use secure payment processing to protect your information at all times.

Q: Can I track my order?
A: Yes! You'll receive a tracking link by email once your order has been dispatched. You can also visit our Track Your Order page to check your order status.

🤝 Business Opportunities

Q: Do you offer wholesale?
A: Yes! We have a wholesale programme for retailers. Visit our Wholesale Application page for more information.

Q: Do you have an affiliate programme?
A: Yes! Check out our Affiliate Programme page to learn how you can earn by promoting our products.

Q: Do you work with stockists?
A: Yes! Visit our Stockists page to see where our products are available or to apply to become a stockist.

📞 Contact & Support

Q: How can I contact you?
A:

Q: Do you have a newsletter?
A: Yes! Sign up to our newsletter to receive exclusive access to special offers and promotions. You can subscribe at the bottom of our website.

Q: Where can I read customer reviews?
A: You can read reviews directly on each product page on our website. We're proud of the positive feedback we receive about our quality and customer service! 🐶💕