Honey and Biscuit Boutique guarantees all products at time of purchase against material and manufacturing defects for a period of 12 months. This does not include chewing or abuse.

If you experience a problem with a product purchased via the Honey and Biscuit Boutique  website please ;provide full details together with a picture showing the defective issue. Send to info@honeyandbiscuitboutique

If you experience a problem with a product purchased from one of our suppliers please return the item to the original place of purchase. If the store is not local to you or it is not convenient to return the item in person, the store should be able to handle your query via post. If you require any help obtaining contact details please let us know.